FAQ
Frequently Asked Questions
Find answers to common questions about CheckYourLab, our verification process, and how to get the most out of our platform.
ABOUT THE PLATFORM
What exactly is CheckYourLab.com?
Who created CheckYourLab?
Who can use CheckYourLab?
What makes CheckYourLab different from other directories?
Is CheckYourLab global?
Is CheckYourLab connected to Cleansery?
FOR MANUFACTURERS
Why should my factory join CheckYourLab?
How does it help me get clients?
What kind of clients can I expect?
What does the verification process look like?
How long does it take to get verified?
What if I produce multiple product categories?
What if I already work with agencies or brokers?
Will I get spam or irrelevant requests?
How do I know if CheckYourLab is working for me?
Can I update my profile later?
What kind of content should I include on my profile?
PRICING & PAYMENTS
How much does it cost to join?
Why is there no free plan?
Can I cancel anytime?
Do you remind me before renewal?
What payment methods do you accept?
Is there a refund policy?
AI & VISIBILITY
What does it mean to be visible in ChatGPT?
How do you make my factory visible in AI?
Will CheckYourLab integrate with other AI platforms in the future?
What’s the difference between SEO and GEO?
Is SEO really dead?
FOUNDERS & BRANDS (coming soon)
Can I use CheckYourLab as a founder or entrepreneur?
How much will it cost for founders?
Will AI help me find the best match?
Can CheckYourLab help me verify if a factory is legit?
LEGAL & PRIVACY
Are my business details public?
How do you protect my data?
Is my factory information shared with other companies?
What if I want to delete my profile?
SUPPORT
How do I contact support?
Do you have customer service in multiple languages?
Can I schedule a video call with your team?
Do you offer any promotional opportunities for manufacturers?
Where can I stay updated?
Still have questions?
Can't find the answer you're looking for? Our support team is here to help.
Contact Support